Robot Concierge “Arisa”/ロボットコンシェルジュ『アリサ』

This article can be read in about 2 minutes.

The robot concierge started its operation on October 14, 2020.
Her name is Arisa.
She is placed at Shinjyuku-nishiguchi station of Ohedo line from Toei Transportation.

One of the advantages of using the robot is that she can deliver information without physical contact.

Official announcement says that she offers the route of transfer, facility of station yard, information around the station, tourist information and special train tickets for foreign visitors (such as 1 day pass and combination ticket). 

A customer can ask these questions by verbal communication and a touch panel.
The customer can get the information through a QR code.

The customer’s face is shown in the pink circle on the right, while the left pink circle always has Arisa’s face.
The customer’s statements are shown on the right side of the word balloons, while hers is shown on the left side.

Operation hours are from 10 a.m. to 8 p.m. including weekends and holidays.

You can ask any question so that you could enjoy seeing her responses.
When you come to Japan, what kind of questions would you like to ask her?
Have fun!



Good day, I am the founder of Aurora Trip Nippon. Also, I am a Certified National Guide, Certified Tour Conductor, Certified General Travel Service Supervisor, as well as a Kimono Consultant.
I love Japan. So, you could ask us anything about Japan.

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  1. AvatarViraja Rane says:

    wow!! really good information 👍

  2. AvatarAnonymous says:

    Hello Arisa. Hope to meet you next time. Wow that’s very helpful for tourists!